Please kindly submit an order adjustment and/or cancellation request within 2 hours since your purchase via support@shopalliance.shop for support.
- You will get 100% refund if cancellation time is within the allowed time ( 2 hours after placing your order) without any fee
- The order can not be fully refunded if the cancellation request is sent after 2 hours
- Adjustment might be charged an additional amount which depends on the type of adjustment
- The support department will quickly confirm about this cancelation and handle your refund amount as we accept it as valid request. It normally be taken 8 – 12 hours
- The refund will be issued via your original payment method with our store after 5 to 7 business days.
Happy Shopping with us!
shopalliance Customer Service Department
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Contact US:
Email: support@shopalliance.shop
Representative office a UK:7 Coronation Road, Dephna House, Launchese, London, United Kingdom, NW10 7PQ
Representative office in US:1077 N Willow Ave Clovis, CA, United States, 93611
Head office:Vinhome Smart City, Nam Tu Liem, Ha Noi, Vietnam, 100000
Support Time: Monday – Friday From 9:00 AM – 5:00 PM (UTC – 07:00)